Defect Metrics for Project and Organizational Health

Use a simple and meaningful approach to gathering and reporting defect metrics! Make your project defects more visible! Report defects to management and show your value! Join David in exploring a simple step-by-step method for issue metric management and application. This approach was developed over time to make all the software defects more visible as well as to analyze the findings to show the difference testing makes. By attending this session, you will take this process back as a valuable tool to your team and management. Beginning with your bug list, learn root cause analysis, defect resolution and how to plan and implement a meaningful metric practice. David will explore the successes and failures of the metrics process and explain how to move past ideation to a recognized part of your project and test planning activities. Use this valuable method and process to demonstrate the importance of you and your team’s efforts. Apply defect metrics as an indicator of project and organizational health.

Session Takeaways:

  1. Understanding how to use defect data to show the value of QA.
  2. Defect List / Prioritization
  • Business Buy in
  • Beyond “Bug Scrubs”
  1. Create Defect Root Cause categories / reasons
  2. Create Defect Resolution Reasons
  3. Analysis of Root Cause / Resolution to create actionable items
  4. Learning from planning and implementing a metrics practice

Location: TBD Date: April 12, 2018 Time: 10:15 am - 11:15 am David Bialek